Feedback is essential in order for us to improve your experience.
Over the past 12 months Caritas Group Practice has been making the transition to a new team: two
new partners and two very experienced managers have come on-board. We have been busy behind the scenes making some major changes. Progress has been much slower than expected due to the Covid-19 Pandemic, but we are now well on our way to lots of positive changes. There have been significant developments in recent weeks and much more is planned.
We need your help to develop services further. Your feedback is vital in guiding how we manage and improve services so please share your experiences and suggestions with us.
Our Patient Representation group is an excellent way to voice your opinions about the Practice. Its quick and easy to join the group, simply view the cards below and select PRG.
Our general feedback form allows you to give feedback on a specific area such as reception or the social media/website therefore allowing us to improve our services. Click below to give feedback.General Feedback Form
It’s great to be told we are doing well, and we would love to hear about your positive experiences. Your kind words always put a smile on the faces of dedicated team. Click below to leave a compliment.Compliments Form
Join our patient representatives group and make a difference at Caritas Group Practice. Simply click the link below to find out more information or to sign up.Join Our PRG
We are here to provide accessible and excellent service for all our patients. Sometime things don’t run as smoothly as we would like them to, and you may feel unhappy with the service you have received. To make a complaint click below.Complaints Procedure